Consistent Review Requests
Ask at the Right Time. Make It Easy to Leave the Review.
Most satisfied customers will leave a review. The request simply gets forgotten. We build it into the work your team already does.
Happy Customers Cannot Respond to a Request You Never Send.
The job is finished and everyone moves to the next one.
The customer says they are happy, but nobody sends the link.
Different employees use different wording.
The request is sent days or weeks later.
The owner becomes responsible for remembering every request.
How the Review Process Works
1. Identify the Right Moment
We determine the point in your existing process when the customer has received the completed work.
2. Keep the Trigger Simple
Your team completes a short form or moves the customer to the appropriate stage.
3. Send a Clear Request
The customer receives a straightforward message with an easy way to leave their review.
This doesn't guarantee a positive review or block honest feedback. It creates a consistent process for asking.
From 18 Reviews to More Than 100
At a South Georgia auto body business, the team moves a vehicle to the review stage after pickup. A request goes out about two hours later.
Google reviews grew from 18 to more than 100 in about a year.
Results reflect this business's reported experience. Review results vary based on customer experience, request volume, and participation.
Review Requests Are Included in Office Under Control.
If reviews and basic customer follow-up are your main priorities, Office Under Control may be all you need.
See Office Under Control